ARGH!

Wow! That last customer cussed at me and was just very upsetting. Sheesh! He wouldn't let me say two words together for 54 minutes! I had to talk over him in order to string together a sentence! All with my boss sitting just down the row. And I raised my voice and my boss came over, but I pressed forward until at the end, he asked for my supervisor because...I did not have a direct extension to give him even though I was going to follow up with him. I would have even offered my cell phone number as a contact if he'd let me talk, but NOOOooo!

And the customer has called back and is now talking to the guy behind me! Rock on!
~Bas